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Safety and security

Safety is more than just a priority – it is a core value and an integral part of our culture. Protecting the safety and health of our workforce is fundamental to our business.

We are relentless in our pursuit of safety so every employee and contractor comes home from work each day safe and healthy. This commitment also extends to members of the communities where we operate. We will never stop working toward our goal of Nobody Gets Hurt.

All of our employees and third-party contractors have the responsibility to work safely, regardless of job function. We take a disciplined approach to safety, grounded in the foundation of our Operations Integrity Management System (OIMS). OIMS is embedded in our everyday work processes at all levels, and we continuously work to improve our own performance. An important element of OIMS is assessment of our work processes and risk management actions. An independent team of qualified professionals regularly audits our processes and shares best practices and lessons learned across the company.

Although the number is declining, safety incidents and near-misses do occur. To prevent serious injuries, there is an elevated focus on “life-saving” practices for work activities that have the potential for serious injuries if not done properly. Examples include lifting heavy loads, operating equipment and working with electrical power or at elevated heights.

When a safety incident or near-miss does occur, we investigate the incident and all potential outcomes and evaluate barriers required to avoid future occurrences. This analysis helps improve our work processes and practices in our pursuit of operational excellence.

As part of our commitment to continuous improvement, we look at leading indicators that could help with risk prevention and mitigation to reduce incidents further. These leading indicators will allow for a closer analysis of incidents with potentially severe consequences and will contribute to the reinforcement of leadership and organizational behaviors consistent with our relentless pursuit of operational excellence.

Personnel safety

Every XTO and ExxonMobil employee has a common responsibility in every assignment we undertake; identify, assess and mitigate the risks associated with our operations.

Though we have had many safety accomplishments, we continue to look for new ways to improve to meet our goal of Nobody Gets Hurt. We have implemented processes to look at all incidents, even those with no injuries, to understand the potential of the incident. By applying this process, we seek to learn from any incident with the potential for a more serious outcome. This process is in line with studies we have conducted to target serious injuries in an effort to eliminate any high-potential consequence event. We will relentlessly pursue this goal until we achieve our stated vision of Nobody Gets Hurt, while sharing the results of our findings with our organization so our employees and contractors can learn how to better protect themselves and their coworkers. As part of our operations-wide dedication to safety, we strive for a partnership between all workers, including third-party suppliers and contractors.

Lost-time incident rate

Total recordable incident rate chart*<br />
Chart — In 2015, ExxonMobil’s total recordable workforce incident rate per 200,000 work hours was 0.24, a slight decrease from 2014. Over the past decade, we have reduced this rate by more than 30 percent. When compared with the American Petroleum Institute U.S. petroleum industry workforce benchmark, ExxonMobil continues to be below the industry average.*Workforce includes employees and contractors. Incidents include both injuries and illnesses. Depending on the reporting year, around 5 to 10 percent of the incidents are illness-related.

Process safety

XTO’s position as a safety leader includes diligent management of process safety, including equipment, procedures and training that prevents the uncontrolled release of hydrocarbons and hazardous substances. Our goal is to prevent incidents with the potential for serious injuries or fatalities, widespread environmental impact or property damage. To that end, we employ multiple layers of protection, or barriers, to help prevent a loss of containment as illustrated in the graphic below.

Process safety incident triangle
Chart — As part of the American Petroleum Institute Recommended Practice 754 and the International Association of Oil & Gas Producers No. 456 industry standards, the process safety incident triangle is used to represent events from Tier 1 through Tier 4.

We subscribe to the American Petroleum Institute (API) Recommended Practice 754 and the International Association of Oil & Gas Producers No. 456, which are industry standards. These standards define process safety indicators and use a process safety incident triangle to represent events from Tier 1 through Tier 4. Tiers 1 and 2 include incidents resulting in a loss of primary containment. According to the API, loss of primary containment is defined as an unplanned or uncontrolled release of any material from primary containment, including nontoxic and nonflammable materials. Tiers 3 and 4 represent near-misses and leading performance measures such as on-time maintenance performance. In 2014, we had 65 Tier 1 process safety events. Although this is slightly higher than in 2013, our focus on process safety remains high, with a continued emphasis on barrier health and effective risk discovery and mitigation.

Collaborating with our peers and industry associations on process safety is a company priority. XTO serves on industry work groups and initiatives focused on improving safety. We are actively engaged in the Advancing Process Safety Initiative, a collaborative effort between the American Fuel and Petrochemical Manufacturers and the API, representing nearly all of the U.S. refining capacity. This initiative is focused on improving process safety performance across the industry by sharing experiences and knowledge about process safety events, hazard identification and performance metrics, and industry-proven practices. This effort recognizes that when a significant process safety event occurs at any site, it affects everyone in the industry by eroding stakeholder trust.

Product safety and responsibility

As part of product stewardship, we assess the safety, health and environmental aspects of our products, as well as compliance with product safety legislation for all intended markets. Our rigorous Product Stewardship Information Management System applies common global processes and computer systems to capture and communicate information on the safe handling, transport, use and disposal of our products, as well as emergency contact information. It also ensures compliance with regulations in more than 150 countries. Due to the evolving nature of regulatory requirements, we continually monitor developments to ensure our products comply with regulations, including:

  1. United Nations Globally Harmonized System of Classification and Labelling of Chemicals (GHS)
  2. Registration, Evaluation, Authorization and Restriction of Chemicals (REACH)
  3. United Nations Strategic Approach to International Chemicals Management (SAICM)
  4. Clean fuel standards in the United States and the European Union

Workplace security

Ensuring the security of our people, physical assets and intellectual property is deeply embedded in XTO’s daily operations. We have developed consistent worldwide security practices and have trained site-security contacts to meet challenges in the diverse locations where we do business. Each new facility goes through a security analysis that takes into account potential risks, the application of countermeasures, relationships with communities and compliance with applicable laws.

Our security personnel regularly participate in governmental and industry forums to enhance our established risk-management methodologies, threat-assessment capabilities and technical security applications. In higher-threat locations, we monitor local conditions and maintain detailed security preparedness plans.

We continue to protect our business against the growing risk of cyber-attacks, which can potentially affect our data, facilities and ongoing operations. On average, our cybersecurity screening programs block more than 70 million emails, 140 million Internet access attempts and 150,000 other potentially malicious actions each month. We have an ongoing awareness program to reinforce safe computing behaviors with our workforce through periodic communications and mock email phishing tests. In 2014, 100 percent of our employees and contractors completed web-based cybersecurity training on how to identify and respond to potential cybersecurity risks.